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I have two Amazon Smart Plugs. Per Amazon, the Latest Software Version is 102000009. My Plugs show 1000015. My devices will work for a very short time before becoming unresponsive. I'd like to update the software to see if that resolves the problem but I can't find anywhere where that is possible. None of the Amazon instructions make sense. Is there a way to force the plugs to update their software?

  • what are the amazon instructions? ... which part is unclear? – jsotola Sep 11 '19 at 8:01
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    The Amazon instructions are to just leave it alone for a few hours and it will update itself. I’ve done that and it doesn’t happen. – ibadukefan Sep 12 '19 at 12:04

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