I asked "Alexa, what's the distance between San Francisco and Los Angeles?". Alexa replied "11,711.8 kilometers away", which is absolutely incorrect.
Why does this happen? Am I missing something here? What can I do about such incidents?
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For some reason it would appear that Alexa is trying to find the distance between you and either San Fransisco and Los Angeles... Perhaps Alexa is finding some place near you which is called Los Angeles or San Fransisco (like a restaurant or anything)?
I would suggest asking "what's the distance between San Fransisco California and Los Angeles California"?
This should give Alexa the "hint" it needs to realise that you're not talking about something local.