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When I tell Alexa to be quiet, it often, but not always, responds with this.

https://youtu.be/DZssCjoTg-0

We have our wake word set to "computer" because Star Trek. As you can see from the video, it does it most of the time, but not consistently every time. I was wondering whether it is just me, but it also does the same for my wife. Other Echo Dot units in different locations also do the same.

Questions

  1. Why does it give this answer?
  2. How can I report this to Amazon?

1 Answer 1

2

I just tried and my 4 devices dont do this. On the app, you can -

  • Press More Icon
  • Select Activity History
  • Select Voice

Here you can see your commands and what Alexa interpreted it as. To tell it that it erred -

  • Press on the Down Arrow/Chevron
  • Press on Thumbs Down to tell it, that it got it wrong.
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  • Good suggestion! Turns out Alexa heard "fire"! I don't think I said it any differently the third time, so not sure why it is inconsistent. Thanks! Commented Jan 21 at 14:11
  • @JamesGeddes it sounds like you are saying choir ... there is no T on the end of the spoken word
    – jsotola
    Commented Jan 22 at 3:55
  • @jsotola Good point! Perhaps I should annunciate a little more! Commented Jan 23 at 23:11
  • @JamesGeddes if this answer helped you, it is polite to mark it "Accepted." Commented Jan 30 at 16:10

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